Our Process
Design and Documentation
Effective systems integration requires careful planning, layout, and design. From automation control of various subsystems to custom home theaters, we are here to design a system that meets and exceeds your expectations.
There are many elements to a professionally designed system. Many of these are performed behind the scenes. Though sometimes not visible, each part of the system design is important to the quality and success of the final project.
Project Management
Project Management is a critical but often overlooked service in many projects. Not so at our company. Every project is managed by your sales associate in conjunction with our area manager, project manager and lead technician. Our team plans and coordinates each phase of the project and interfaces between all parties, from the builder to the supplier to the client. We also ensure that outstanding attention to detail is followed on each project, no matter the size. Most larger projects require equipment racks which are built, laced up, pre-configured.
Programming
A system’s user interface bridges the gap between technology and user. Even the best quality system and equipment has little value if the customer finds it difficult or frustrating to use. For this reason, our team of programmers work extensively with each project’s designer and client to ensure a quality end user experience. This approach ensures that the user interface is consistent with the design intent from the beginning, and that the results meet the client's expectations. Great news is all your mobile devices also emulate the same interface and give you control over your system i.e. iPhone, iPad, Droid, Tablets etc.
Customer Support
Long term client relationships are important to us. We pride ourselves on providing exceptional support to our clients. With each new project we enter a relationship that lasts for years. Most of our systems we can connect to remotely which gives us the ability to make programming changes easily without sending a technician to your home or interfering with your busy schedule. When you call our office you will reach a live person ready to assist you.